Updated March 27, 2020
Our team at Forum is working diligently to process refunds and address this fluid situation on a case-by-case basis. At this point, we have not cancelled all of our May festivals. We are waiting for further direction from the CDC and state of California. If you are registered for a May festival, please contact us at email@example.com to give us an update on whether your district will be in session or will allow travel in May or June.
Please note that registrations for 2021 open on April 1 and we anxiously look forward to welcoming each and every one of you back to Forum in the new year! Reserve your spot today and request your custom overnight proposal now for the best availability.
Updated March 20, 2020
Due to the shelter in place orders from the California government, we are no longer actively in the office. Our staff is monitoring email and phone calls. Refunds will be processed once we can get back into the office. Please be patient as we work through this together.
Updated March 17, 2020
Forum Music Festivals would like to express a sincere and heartfelt thank you to all of our clients and partners who have been so patient and understanding during this unprecedented and uncertain time.
We are currently holding to see if late May or early June festivals may be possible. Based on current CDC guidelines, we do not feel comfortable planning any events until this situation calms down. If you are interested in pursuing a later festival date, we ask that you reach out to us in early to mid-April to see what options may be available at that time. We appreciate your understanding as we wait for a clearer picture of what is to come.
Please note we have had to reduce our office hours due to the governor’s recent suggestions, so our team is working remotely and communicating as best we can to get refunds and changes processed. We also must wait for our partner organizations (theme parks, hotels, restaurants, etc.) to process refunds before we can move forward. We are doing everything we can to get these out in a timely manner while also considering the health and safety of our staff. Thank you in advance for your patience!
Take care and be well!
Updated March 13, 2020
As you may know, the COVID-19 coronavirus has forced the closures and cancellations of many venues and activities throughout the country. In accordance with the recommendations made by the state of California, we have decided to cancel our festivals through the end of March. We are saddened to make this move but believe it is in the best interest of our music teachers and students. We are also assessing our April dates and cancelling those as necessary. If you have an existing registration with us, we will inform you directly if this impacts your trip.
You have several options including:
- Reschedule at a later date – possibly May or June
- Request a refund
- Request the theme park tickets and we will refund the festival portion
- Roll-over all fees for a 2021 festival date. Registrations will commence on April 1.
Because of these extraordinary circumstances, we are processing many refunds on a case-by-case basis. We thank you for your patience in getting this information out to you. We have a high volume of calls at this time, so please email firstname.lastname@example.org with any questions you may have.
We look forward to working with all of you and your talented students later this year and beyond in 2021 and appreciate your understanding during these difficult times.
Originally posted March 3, 2020
At Forum Music Festivals, our goal is to provide an experience that is not only educational and fun, but also an experience that keeps students well-being at the forefront.
At this time, there are no restrictions on travel anywhere in the United States. In addition, there’s no indication that travel plans within the United States should be altered for any public health reason. The CDC and other health organizations have advised that the current health risk to the general public is considered low. In addition, young people appear to be less susceptible to the Coronavirus.
Specific healthy habits always benefits student travelers – wash hands frequently, cough into your elbow and sneeze into a tissue, and consult your health care provider before traveling when sick. We also encourage group leaders to check official world and national health resources for the most accurate information. These include the Centers for Disease Control and the U.S. Travel Association. Educating ourselves with guidance from legitimate health organizations will allow us to make the best decisions for our student travelers.
Although this is a developing situation, we currently do not foresee a change in our cancellation policy.